Viral press marketing with the service modules and the establishment of customer related Twitter channels allows the business partner Obeid qualitative customer service, effective process editing and powerful sales support aligned to the needs of the new market in times of Web 2.0. As a service provider, Obeid supports customers in the conception, creation and complete support to the successful establishment of corporate Twitter channels. The 360 concept of Obeid includes the editorial production of press releases and Twitter messages as well as community building, response communication, intervention monitoring and reporting to optimize processes in a cost effective, success-oriented and high-quality services. As a growing company in the field of customer service (inbound + outbound customer care) the Obeid KG has the necessary resources and specialized expertise to implement successive acquisition and customer retention strategies now in the form of customer related Twitter channels. Press contact: F.
Alexander Kep (head of media sales) Obeid KG Mainzer Landstrasse 47 D-60329 Frankfurt am Main, Germany telephone: + 49 (0) 700-999 333 66 E-Mail: Obeid in the Internet: twitter.com/OMEGO_ffm XING: profile/FAlexander_Kep2 pages/Obeid/131071026346 user/OMEGOffm company portrait: Obeid KG in Frankfurt am Main is a grown and owner-run company from the German middle class. As a service provider and service factory stands for high-quality customer service and high-performance process support in the area of business process outsourcing”Obeid. Business focus in the acquisition of standardized business processes up to multi-tiered corporate functions. BPO – business partner Obeid cared for more than 20 years cross-industry business customers from the middle class, as well as a number of international corporations.