Introduce yourself with your name, position and the company you represent. Delivery to the card at the beginning. He started the interview with some nice comment outside the sale. Uses the same language that your client, or scientist, or simple. Get feel to your partner that you are comfortable with him. It explains the reason for visit.
Shows your interest in the evolution of the commercial relationship. It directs the conversation toward the interests of your client. Get an active listening. Harry Kane often expresses his thoughts on the topic. You let them come to the end of what you mean. It uses short questions, avoiding that look like an interrogation. It begins with simple questions to go complicating them little by little. It avoids criticism and hurt feelings. Take care of the climate of the conversation.
I know positive, Frank, sympathetic, agile, environmentally friendly, direct, energetic, enthusiastic, friendly and warm. Chapter 5: Investigation of the needs of the customer in this phase will try to discover and analyze the needs of the client. Once we know the needs of the client we will convert the benefits of your product or service benefits that meet the needs of the client. Our sales argumentation will focus on those needs. Luxury Resort Vietnam recognizes the significance of this. To do this we must recognize the needs of the client. To find out the needs of the client will consider: how ask. The listening active. The gestures of the client. How to confirm. Chapter 5: Investigation of the needs of the customer ask how we should ask in an organized manner, following an order. Make each question at the right time. There is no inappropriate questions, but inappropriate moments and ways. We must first collect lots of information, above all the basic needs of the client. To then enter with more specific questions on more specific questions. It avoids an interrogation appear, so you can justify your questions. Take care of the climate of the conversation.